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Dragon Dictation Software: How Voice Controls Improve Accessibility

Dragon Dictation Software : Assistive technologies provide people with a wider variety of ways to interact with digital content. In many cases, accessible tools have benefits for everyone — including people who don’t live with disabilities.

Dragon is a collection of speech-recognition tools created by Nuance Communications. This technology can greatly assist individuals with conditions that hinder their ability to type quickly or comfortably. Additionally, it is popular among people without disabilities for its speed, accuracy, and high level of customization as dictation software.

We’ll examine some of the key features of Dragon’s flagship software, NaturallySpeaking, and offer tips on incorporating voice recognition tools when creating websites, mobile apps, and other content.


Understanding Dragon Naturally Speaking’s Accessibility Features

Development for Dragon Naturally Speaking began in 1975, long before personal computers were commonly used in professional settings. As one of the world’s first speech recognition technology providers, Dragon Systems has introduced a number of innovations — many of which directly benefit people with disabilities.

Some of the key features of Dragon Dictation software include:

Voice-based controls for controlling any desktop application. On Windows computers, Dragon can accept voice commands including “move mouse lower left” or “mouse double-click,” enabling users to handle most types of actions that require mouse-based input.

Full keyboard emulation. Dragon can also perform keystrokes (for example, “press enter”), which allows users to handle complex actions using only voice controls.

A “trainable” voice recognition engine. Dragon can be improved by training the software to recognize the unique way users pronounce individual words. This feature is particularly beneficial for individuals with disabilities that impact pronunciation and speech.

Fast, accurate speech recognition. Dragon Naturally Speaking can handle speech at up to 160 words per minute with a reported accuracy of 99 percent.

Customizability. Dragon can be customized with new keystrokes and shortcuts, allowing users to efficiently operate almost any type of application.

Compatibility with popular screen readers. Besides speech recognition software, people may use screen readers that convert text to audio or braille. Dragon works reliably with well-known screen readers such as JAWS.

Dragon is widely popular among users of all abilities and is Section 508 certified for managing specific disabilities. Employers can use Dragon as a reasonable accommodation for employees with conditions like carpal tunnel syndrome, mobility issues, or other challenges that make typing impractical.


Designing Accessible Content for Dragon Speech Recognition Software

Like all assistive technologies, Dragon has its limitations. Assistive software depends on content creators adhering to accessibility best practices. When developers neglect to account for speech-recognition software in their content creation, Dragon’s performance can become unpredictable.

This issue is particularly prevalent when Dragon users interact with websites or complex web applications. Speech recognition tools assume that content follows the Web Content Accessibility Guidelines (WCAG), the widely accepted standard for digital accessibility. Regrettably, most websites do not meet WCAG standards.

Some common issues that can create barriers for speech recognition software users include:

Labels and names that don’t match. WCAG 2.1 requires developers to use matching names and labels — when names don’t match the labels, users may not understand how to execute certain commands. For more information, read: How Accessible Names Can Help (Or Frustrate) Your Users.
Unlabeled controls for forms. Speech recognition software can detect interactive elements on a page using semantic HTML. However, if a website lacks descriptive labels for form controls and clear instructions, users may struggle to complete the form.

Poor use of visual focus. Certain design choices can conceal or obscure visual focus indicators. Clear on-screen indicators of the focused element are essential for users; otherwise, navigation can become challenging.

Requiring complex mouse movements. Although Dragon is a superb mouse emulator, users might find certain movements, like drag-and-drop actions, challenging. Developers should, whenever possible, offer options for individuals who use alternative input devices.

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